📢 Points Rules Adjustment Announcement

Dear Users:

Our store adjusted its points system from November 11th to 13th, 2025. Some users may have felt confused, dissatisfied, or even frustrated as a result. We understand your feelings; this was indeed a serious oversight on our part, and we failed to notify you beforehand.

We are fully aware that this adjustment damaged the trust between us and exposed serious deficiencies in user communication and rule transparency. We sincerely apologize for this!

⭐ Why the Points  Rules Was Adjusted

Previously, our points rules contained some unreasonable settings, causing many users to accumulate points beyond the normal range without their knowledge (some users even accumulated hundreds or thousands of points).

This unreasonable point setting was due to our oversight. We also suffered some losses because of these unreasonable points.

Upon discovering the problem, we immediately made adjustments.

We understand that any changes involving user rights should be communicated in advance, and our previous handling was clearly inappropriate. We ask for your understanding!

🔄 About Your Updated Points

All users' points have been recalculated according to the new points rules. If you have any questions about the points changes, please feel free to send a private message to the store's backend.

We will carefully review every piece of feedback and patiently answer every question.

We firmly believe that every encounter is precious, and every user deserves our sincere treatment.

While we are not perfect, we will continue to strive to provide a great shopping experience for every user, ensuring everyone can buy their desired products. Thank you!

🎁 Current Promotions & Upcoming Membership System

Aside from point discounts, our store currently offers:

• ⭐ Ongoing discount promotions

• 🎉 Buy-One-Get-One-Free deals

• 💸 Holiday Special Offers

We are also actively developing a membership system, aiming to provide more benefits and better service as a way to thank you for your long-term support.

Our goal is to grow together with you and build a positive, enjoyable shopping environment for all.

💙 Thank You for Your Patience & Understanding

We are well aware that there are still many areas for improvement in our store, and we are very grateful for your continued understanding and encouragement.

We accept all criticism and suggestions, hoping to continuously improve and become a better e-cigarette website so that everyone can benefit.

We hope this points adjustment will not cause you too much inconvenience. We also wish you a good mood every day!

Best Regards,

UGOVAPOR Team